Trust & Security

    Secure transactions and protected

    Akua is a cloud-native payment processing platform designed for Latin America, with emphasis on security, regulatory compliance, and AI-driven efficiencies for fraud prevention.

    Compliance

    World-class security standards

    We maintain the most demanding certifications in the payments industry to ensure maximum data protection.

    Level 1

    PCI-DSS 4.0.1

    Compliance with the highest security standard for payment card data.

    PCI-PIN 3.2

    Security in PIN handling and transaction processing.

    ISO 27001:2022

    Internationally certified information security management system.

    SOC 2

    Audited controls for security, availability, integrity, and confidentiality.

    Level 1

    CSA STAR

    Cloud security assessment according to Cloud Security Alliance.

    Comprehensive security

    Protection at every layer of our platform

    From cloud infrastructure to the development lifecycle, every component is designed with security as a priority.

    Infrastructure

    Infrastructure security

    Architecture based on AWS Well-Architected Framework with network segregation, continuous monitoring, and environment hardening.

    Data in transit

    TLS 1.3 encryption on all communication channels, ensuring integrity and confidentiality of every transmission.

    Data at rest

    AES-256 and SHA-512 encryption for sensitive data stored in vault, with automatic key rotation.

    Product

    Data access supervision

    Principle of least privilege, multi-factor authentication (MFA), VPN access, and continuous permission auditing.

    Secure development lifecycle

    OWASP-based methodology with mandatory peer review, dedicated QA, and static code analysis on every deploy.

    Security testing

    Periodic external pentesting, vulnerability management, and incident response program with defined SLAs.

    Cybersecurity Onion Framework

    Security like an onion

    Multiple defense layers protect every transaction, from the perimeter to the application core.

    Security Platform

    Tokenize Everything

    Replaces sensitive data with secure tokens, eliminating real information exposure in every transaction.

    Tokenize Everything

    Replaces sensitive data with secure tokens, eliminating real information exposure in every transaction.

    Passkey

    Passwordless biometric authentication based on FIDO2/WebAuthn for maximum security and seamless experience.

    Passkey

    Passwordless biometric authentication based on FIDO2/WebAuthn for maximum security and seamless experience.

    Enterprise Security

    24/7 monitoring, vulnerability management, and incident response with enterprise-class standards.

    Enterprise Security

    24/7 monitoring, vulnerability management, and incident response with enterprise-class standards.

    3DS

    3D Secure 2.0 authentication that reduces fraud and chargebacks without friction for the end user.

    3DS

    3D Secure 2.0 authentication that reduces fraud and chargebacks without friction for the end user.

    AML

    Real-time anti-money laundering screening against global sanctions and PEP lists.

    AML

    Real-time anti-money laundering screening against global sanctions and PEP lists.

    Audit Logs

    Immutable record of every action on the platform for traceability and regulatory compliance.

    Audit Logs

    Immutable record of every action on the platform for traceability and regulatory compliance.

    Fraud Prevention

    Rules engine and machine learning to detect and block fraudulent transactions in milliseconds.

    Fraud Prevention

    Rules engine and machine learning to detect and block fraudulent transactions in milliseconds.

    KYC / KYB

    Identity verification for individuals and companies with automated document and biometric validation.

    KYC / KYB

    Identity verification for individuals and companies with automated document and biometric validation.

    End-to-End Encryption

    AES-256 end-to-end encryption that protects data in transit and at rest.

    End-to-End Encryption

    AES-256 end-to-end encryption that protects data in transit and at rest.

    Data Tokens

    Data tokens that guarantee zero exposure of stored sensitive information.

    Data Tokens

    Data tokens that guarantee zero exposure of stored sensitive information.

    Visa Protect

    Native Visa integration for risk scoring and transaction protection at global scale.

    Visa Protect

    Native Visa integration for risk scoring and transaction protection at global scale.

    AI-Based Risk Modeling

    AI-based risk models that continuously learn and adapt to new fraud patterns.

    AI-Based Risk Modeling

    AI-based risk models that continuously learn and adapt to new fraud patterns.

    Enterprise

    Complete enterprise security

    Tokenization, access management, and auditing in a single platform.

    Security

    Complete audit logs

    Full visibility of every action for complete traceability.

    Security audit logs dashboard showing verification status

    Tokenization

    Everything is a token

    From day one, all confidential information is converted into tokens using a client-specific encryption key, ensuring the highest level of protection.

    Data tokenization flow encrypting sensitive information

    SSO

    Advanced access management and authentication

    Flexibility to choose the SSO (Single Sign-On) provider that best fits your team's needs to manage access securely and centrally.

    SSO configuration panel with multiple identity providers
    Controls

    Active security controls

    Our controls are continuously monitored to ensure the highest level of protection.

    9 CONTROLS

    Infrastructure Security

    • Office & facility security
    • Asset management
    • Business continuity
    7 CONTROLS

    Organizational Security

    • Personnel screening
    • Evidence collection
    • Security risk assessment
    5 CONTROLS

    Internal Procedures

    • Cloud services security
    • Application security requirements
    • Access control
    5 CONTROLS

    Data & Privacy

    • Cryptography usage
    • Acceptable use of information
    • Information classification
    View complete trust portal

    Ready to transform
    your payments?

    Talk to our team and discover how Akua can power your business.